The aim of Steps Ahead Care & Support is to enable the people we support to live as independently as possible. We tailor packages of care and support to meet the clients’ individual requirements, this could be for 24 hours a day or a few hours each week.

Assessment of Need

A Care Manager will spend time with you and the people you chose to discuss your individual requirements, ensuring we capture all the relevant information to enable us to tailor a support package to suit your individual needs, goals and aspirations.

Support Plan

Steps Ahead Care & Support is committed to working with each client, their relatives, existing support team and the multi-disciplinary team, all of whom will be involved in identifying, implementing and reviewing a personal care and support plan. The care and support plan will reflect your individual needs and the means to deliver the highest quality care and support. This will be regularly reviewed and discussed with all those involved to ensure that it is relevant to your current needs and we are confident in our ability to meet your requirements. We will support you to reach your personal goals and aspirations, ensuring that you are able to make informed choices concerning all aspects of your life. We will work with you to facilitate a community based rehabilitation programme working with relevant therapists to safely reduce the level of support required and increase confidence and independence.

Bespoke Recruitment

We will work with you and support you to recruit and to develop a committed team of support workers who are able to deliver the level of support you require. We will of course take into consideration your individual personality, personal interests and ensure that you and your support workers have common ground to build upon, developing a professional working rapport. We will always be looking for ways to improve our service and to improve your quality of life. If you are interested in considering Steps Ahead Care & Support as an addition or alternative to your current provider please contact our professional, friendly and experienced team on 01752 547257 or email

Promoting Your Independence

Steps Ahead are committed to empowering you to reach your full potential. Whether this is daily living skills accessing education, starting work either voluntary or paid to running your own business. Everyone’s goals are considered with the same importance and we will work with all involved to help you achieve and celebrate these.

Designated Care Manager

As part of the service provided by Steps Ahead Care and Support you will have support and regular contact with a dedicated Care Manager to ensure your needs, requirements and goals are met. Your care manager will make regular visits, and attend frequent team meetings to review your package of support. A full review of support will be completed every 6 months, to monitor and promote your progression of support. We provide a 24 hour on call service which operates 365 days a year, this is operated by one of our experienced and friendly team members, with the support of an on call Care Manager. You can contact us on 01752 547257.

Whether you require long term cover or your requirements are more ad hoc, Steps Ahead Care & Support are able to offer an exceptional service with the highest calibre of staff for more information on the service we can offer you.

Please contact us on: 01752 547257