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Mindful Employer

Supporting mental wellbeing across our organisation

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A Public Commitment to Employee Wellbeing

At Steps Ahead Care & Support, our people matter. That’s why we’ve signed the Mindful Employer Charter, making a public promise to champion the mental health of our staff. Our approach combines training, peer support, and mental wellbeing resources—reflecting our belief that caring for our employees is crucial to better care for those we support.

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What That Means for Our Team

We signed up to the Mindful Employer Plus programme, giving every colleague access to confidential support services. Anyone, at any time of day or night, can use these resources when they need someone to talk to.

In addition, when one of our teams encountered an extremely distressing event, we introduced on‑site TRiM support. TRiM (Trauma‑focused Peer Support) is a discreet, non‑clinical process—originally used in the Armed Forces—that helps people recover from trauma. Led by our own TRiM Practitioner, Matt, it allows our team to receive structured, compassionate care and to navigate risk more confidently.

  • Working for Steps Ahead now for four months has been an absolute pleasure, I have found everyone to be extremely friendly and polite and nothing is ever an issue.

    - K.M 

  • It is very repetitive but most of all rewarding to know that you have helped your client through the day and stopped that feeling of confusion, upset and loneliness.

    - K.M 

  • I am 100% loyal to Steps and feel they are loyal to me and my needs professional and personal. I cannot praise this company enough. If you are thinking about working for Steps, then go for it. I have quite high standards and have never been let down by them.

    - Laura

  • I have been with Steps Ahead for four years in April which says it all. I have never stayed with any other care company more than one year but Steps Ahead are perfect. They’ve got good principles and morals towards staff and clients.

    - Laura

  • Steps Ahead have to this date always been very supportive and responsive when requiring any support, personal or work related. I have worked for other companies in the past for a number of years and have never been shown as much appreciation for the work in which I do.

    - K.M 

  • All staff are approachable, and I feel comfortable taking any problem to any office staff including the manager which I feel is rare.

    - Laura

  • From transitioning from a care home to community-based care, Steps Ahead have provided me with all the tools and relevant training that I needed.

    - Shirley

  • I really enjoy working in a variety of different roles and seeing people develop in their support, it's much more interesting and rewarding being able to spend more time with the clients out and about. The office staff are always understanding, helpful and lovely!

    - Shirley

Work With Us

If you are considering Steps Ahead Care & Support as an addition or alternative to your current provider, our professional, friendly, and experienced team is here to help.

Learn More
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